Saturday, February 13, 2010

Payments Innovations: India 2010

Innovating in payments systems is hazardous anywhere in the world.  In India, the risks can be significantly heightened.  PayPal stopping P2P operations in India brought this hazard out in spades.  This established juggernaut had to apply the brakes as it is not a licensed payment systems operator in India.  This may not have been a major issue in most other countries (ask for forgiveness), but not in India.

After the financial meltdown of 2007-2008, it is abundantly clear that the regulator / government is where the buck stops.  Therefore, a proactive regulatory environment is expected and understandable.  RBI being a no-nonsense enforcer is an additional wrinkle in India.  This manifests itself in India as the bank being the only entity allowed in the payments space [in dealing with user accounts].  The RBI has been prodding banks to innovate by making noises about allowing non-banks, but nobody is taking 'RBI's threats' seriously.

In APAC (e.g, Philippines) and Africa, payment innovation has been taking place adjacent to the banking system.  CGAP states that an additional growth of 1% to the GDP contributed by financial inclusion (aka payments innovation).  Compared to the leaders, India has been a laggard in financial inclusion.  Does this mean that India is losing out because of its conservative regulatory oversight?  Alternatively, innovators need to be a little light on the gas pedal to manage burn consistent with market development (easier said than done) which gives innovators a better chance of success.  Would this throw cold water on VCs interest in this space?  If so, which is the right funding source for startups where gestation periods are long, regulatory risks are high and funding requirements are non-trivial?

Too many questions, but a lot of time to ponder as the Indian market is focused on the long term.

Happy Chinese New Year.

1 comment:

  1. Yes, Manju, the Indian market is for Long term players only.
    Personally I feel, that Reserve Bank of India, Department of Payments and Settlement Systems is doing a wonderful job.
    I feel the other market players i.e Banks, Customers have yet to get their act properly.

    A little effort in customer education by the stake-holders will do wonders for the epayments volumes.

    As far as financial inclusion, I feel this will take off once the rural and urban poor are provided with the UID.
    Once the UID's are in place, it will be easier for everyone to promote financial inclusion, as operating costs will fall drastically.